Frequently Asked Questions
Are your products PFAS free?
Yes. All our products are PFAS-free, meaning they contain no “forever chemicals” commonly used in non-stick coatings and synthetic treatments
What does non toxic mean at your store?
Non-toxic means our products are made without PFAS, BPA, BPS, phthalates, or heavy metals. We prioritise materials that are safe for everyday contact with food and skin.
Do you use plastic in any of your products?
Our goal is plastic-free wherever possible. When plastic cannot be fully avoided, we only use food-safe, non-toxic materials and clearly disclose them.
Are your products safe for food contact?
Yes. All kitchenware is made from food-grade materials and designed for safe daily use with hot and cold foods.
Do your products release toxins when heated?
No. Our cookware and kitchen tools are selected to remain chemically stable under normal cooking temperatures, without releasing harmful fumes or residues.
How are your products different from “eco” or “green” brands?
We focus on material safety first, not marketing claims. No vague sustainability language, no greenwashing—just clear information and thoughtfully chosen materials.
Are your products environmentally friendly?
Yes, in a practical way. We prioritise durability, reusability, and plastic-free materials, helping reduce waste over time rather than promoting disposability.
Where are your products made?
Our products are responsibly sourced from trusted manufacturers that meet strict quality and safety standards. We focus on materials and performance, not mass production shortcuts.
How do I care for my products?
Care instructions vary by product. Please refer to individual product pages for the best way to clean and maintain your items for long-term use.